Conflict is an uncomfortable, yet unavoidable part of every workplace. But we don’t always realise the level of harm caused by the toxic behaviours that come along with it. Unproductive conflict is a measurable drag on productivity, performance, and the bottom line. Yet conflict—if engaged in productively—is integral to success. Today's struggle can lead to tomorrow's breakthrough.

Under the Hood exposes the hidden connection between our thoughts, emotions, and behaviours, and reveals the secret engine that drives workplace conflict. This eBook also points to a solution with a proven methodology that's grounded in psychology and validated in the field by Authorized Partners of Everything DiSC®. This method empowers people all to put their conscious selves back in the driver’s seat and productively engage in conflict.